Shipping & Return Policy

Last updated: July 2025

1. Shipping Information

  • We deliver all over Pakistan using trusted courier services like TCS, Leopard Courier, and Call Courier.
  • Estimated delivery time:
    • Karachi: 2–3 working days
    • Other cities: 3–5 working days
    • Remote areas: 4–7 working days
  • Free shipping on orders above Rs. 1999.
  • Flat rate of Rs. 200 for orders below Rs. 1999.
  • Orders are processed and dispatched within 24–48 hours after confirmation.
  • Cash on Delivery (COD) is available nationwide.

2. Return & Exchange Policy

  • Returns or exchanges are accepted within 48 hours of delivery (You must inform us with-in 48 hours).
  • Items must be unused, unwashed, and in original packaging.
  • Discounted or clearance items cannot be returned (unless damaged or incorrect).
  • Unboxing video or photos are required for damage claims.
  • Return shipping is the customer’s responsibility.
  • Refunds (if applicable) are processed within 5–7 working days via bank transfer.

3. How to Request a Return

  • WhatsApp us at +92 310 206 0810 with your order number and issue details.
  • Our team will guide you through the return or exchange process.

4. Contact Us

If you have any questions about shipping, delivery, or returns: